Start a Remote Support Session

temporary attended-support connection

Begin support with TechX.

Windows users start with Quick Assist. Other supported computers use RustDesk. Stay on the phone with your technician, who will guide every approval prompt.

Find My Support OptionWindows — Quick AssistCall 1(844)844-0991
Paid support and technician confirmation are required.

Downloading a support tool or attempting to connect does not purchase support, start a session, or entitle you to free assistance. Purchase your support time and confirm your session with TechX before connecting. If you have already paid for this session, do not pay again—follow your confirmation instructions.

Purchase or Continue Support

Stay on the phone with your TechX technician. We will guide the connection and every permission prompt.

Call Before Connecting

current connection steps

The right support option for your device.

We detect this device and guide Windows users to Quick Assist. Tech X will guide you through any operating-system permissions required for the agreed session.

Checking this device for the correct support download…

Download other versions

phone and tablet support

Choose your mobile device.

Remain on the phone with Tech X and approve only the session you requested.

IPHONE & IPAD · FACETIME

Use Apple’s built-in remote assistance.

  1. Save your Tech X technician in Contacts.
  2. Start a one-to-one FaceTime audio or video call.
  3. Tap Share, then Share My Screen.
  4. When Tech X requests control, tap Allow.
  5. Keep FaceTime open and tap Stop whenever you want to end control.

Apple blocks sensitive actions such as changing your Apple Account or Face ID, making Apple Pay purchases, or erasing the device.

Call for Apple Support
ANDROID · RUSTDESK

Install RustDesk and approve attended access.

  1. Call Tech X before opening a support session.
  2. Install RustDesk from your device’s app store when available, or use the official package below.
  3. Open RustDesk and select Share Screen.
  4. Approve Screen Capture; enable Input Control when prompted.
  5. Read the displayed ID and one-time password only to your Tech X technician.

Android asks for screen and input permissions. You stay present and can stop the service or close RustDesk at any time.

Download Android APK
01

Call Tech X first.

Confirm the device, project scope, applicable price, and one-hour minimum with your technician.

02

Download and open RustDesk.

Choose the locally hosted package for your device from the cards above. Do not install software supplied by an unknown caller.

03

Read the connection details.

Read the displayed RustDesk ID and one-time password directly to your technician during the active call.

04

Approve and remain present.

Approve only the agreed session. You may end access at any time by closing RustDesk.

what you may authorize

Visible control for the support you requested.

  • Visible desktop control
  • Keyboard and mouse input
  • Text clipboard in both directions
  • Dedicated file transfer in both directions

not part of standard support

No unrelated persistent access.

  • No permanent unattended password
  • No hidden background access
  • No camera or microphone access
  • No connection without your approval

RustDesk 1.4.9 is temporarily mirrored here from the project’s official release. Tech X client downloads will replace these files only after the Admin Center clients and installers have completed review and testing. RustDesk license · Corresponding source · SHA-256 checksums