Information we collect

The project-request form may collect selected services, client type, property type, occupancy, optional community and access context, project description, timeline, budget range, contact details and preferences, referral source, and optional TV-planning results. Helpful project photographs may be exchanged later by direct text or email.

The viewing-plan tool accepts one delivery email address and the calculator results. Routine server and security logs may be processed by the hosting platform to keep the site reliable and prevent abuse.

How we use information

We use submitted information to review and respond to inquiries, prepare estimates, send confirmations or requested viewing plans, maintain delivery reliability, prevent abusive submissions, comply with law, and protect the site. We do not sell personal information.

Where information is processed

During submission, the website processes the form long enough to create the owner email and the non-personal client confirmation. It does not create a WordPress lead record, media-library copy, SQLite queue, or retry record. An ntfy alert includes the Orange Structural lead number but no submitted personal information. The owner mailbox is the retained lead record. Email providers and the website host process only the information needed for delivery and normal service operation.

Retention and deletion

The website does not retain a local copy of a submitted lead. The owner email and later direct project communications are retained in the company mailbox according to Orange Structural business, accounting, warranty, dispute, security, insurance, and legal needs.

To request access, correction, or deletion, email info@orangestructural.com with “Privacy Request” in the subject.

Email, telephone, and text follow-up

Transactional emails may confirm a request or deliver a requested viewing plan. Orange Structural may call or email about a submitted project request. If a visitor selects “Text message” and checks the separate text-consent box, Orange Structural may send project-specific texts about that inquiry, scheduling, and service updates. Consent to text messages is not a condition of purchase. Message frequency varies; message and data rates may apply. Reply STOP to end texts or HELP for help. Orange Structural does not use this consent for unrelated marketing campaigns.

Cookies, tracking, and external resources

OrangeStructural.com and Space Coast Signal do not use advertising cookies, analytics cookies, tracking pixels, cross-site trackers, or browser fingerprinting, and they do not build advertising profiles from a visit. WordPress, the hosting platform, and security services may use strictly necessary cookies or local storage to deliver and protect the sites, balance traffic, prevent abusive form submissions, and support signed-in administrators. Because no optional cookie technology is intentionally activated by Orange Structural, the sites do not display a consent popup. If optional analytics or advertising technology is introduced later, this notice will be updated and consent will be requested before activation where required.

A page with a YouTube video may request its preview image from YouTube’s image server when the page loads. The YouTube player and API are loaded only after the visitor presses Play, and playback uses YouTube’s privacy-enhanced domain. External review, manufacturer, restaurant, ticket, government, and social links connect to the named provider only when opened. Those providers receive routine request information and apply their own privacy and cookie practices.

Security and incident response

Orange Structural uses reasonable safeguards, including limited administrative access, protected email credentials, encrypted web transport, input validation, spam controls, and the elimination of local lead records. No online or email system can be guaranteed completely secure. If a security incident affects protected information, Orange Structural will evaluate it and provide legally required notices.

Children

This general-audience business site is not directed to children under 13, and Orange Structural does not knowingly collect personal information from children under 13. A parent or guardian who believes a child submitted information should contact Orange Structural for review and deletion.

Disclosures and legal process

Information may be disclosed to service providers working for Orange Structural, to professional advisers, in a business transfer, with your direction or consent, or when reasonably necessary to comply with law, protect safety or property, enforce terms, or investigate abuse. FAQ questions are not automatically published.

Changes to this policy

This policy may be updated when services, providers, or legal requirements change. The effective date at the top identifies the current version. Material changes will be posted on this page.