SMS Terms

Last updated August 16, 2026

These terms apply to the Orange Structural Customer Care Messaging Program operated by Orange Structural LLC.

Program description

Customers may choose to receive two-way customer-care messages concerning service requests, project details, estimates, appointment coordination, technician arrival, and service follow-up. This program is not used for unsolicited marketing.

How to opt in

You may opt in by checking the optional SMS consent box on an Orange Structural web form, by texting our published business number, or by expressly asking us to text you during a service conversation. Consent is not a condition of purchasing goods or services.

Message frequency and charges

Message frequency varies according to your request and conversation. Message and data rates may apply. Contact your wireless carrier for details about your plan.

Opt out

Reply STOP at any time to stop messages. We may send one final message confirming your opt-out. After that confirmation, no additional messages will be sent unless you opt in again.

Help

Reply HELP for assistance, call (844) 844-0991, email info@orangestructural.com, or visit orangestructural.com/contact/.

Delivery

Wireless carriers are not liable for delayed or undelivered messages. Message delivery depends on carrier networks and compatible devices and is not guaranteed.

Privacy

Our handling of personal information and messaging consent is described in the Orange Structural Privacy Policy. Mobile opt-in information and consent are not sold, rented, or shared with third parties for their marketing purposes.

Changes and contact

We may update these terms when our program or legal obligations change. Questions may be directed to Orange Structural LLC at info@orangestructural.com or (844) 844-0991.